SAN JOSE, Calif.—To provide more customized services to its clients, RFI Communications and Security Systems plans to close its internal monitoring station and outsource its monitoring to Rapid Response.
“Rapid Response can immediately provide more services to our existing base and bolt-on more services to our high-end commercial and enterprise customers,” RFI president Brad Wilson told Security Systems News.
Wilson said RFI was looking for “a partner that has agility and technical resources to support some of our initiatives.” He noted that Rapid has 20 programmers on staff and the “thought leadership of Morgan Hertel ”
Wilson expect the move to be completed in the next 65 days.
Business continues to be very good for RFI, but the business of integration is changing, Wilson said.
In business since 1979, RFI has about 225 employees and did $49.6 million in revenue in 2015. The systems integrator has sustained a 3- to 4 percent growth rate over the past several years
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